Google Reviews
★★★★★
5.0 Rating

Accessibility Statement

Accessibility Statement

At Xavier, we are committed to ensuring that our digital screening platform is accessible to as many people as possible. This includes candidates and users with a range of abilities and access needs.

Our commitment

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Current accessibility status

Xavier is partially compliant with WCAG 2.1 level AA. While the platform meets many of the criteria — such as:

  • Consistent structure and navigation

  • Keyboard-only functionality

  • Adequate text contrast

  • Clear headings and labels

  • Descriptive link text

There are some areas where improvements are planned. These include better screen reader support and simplifying interactions for users who may struggle with complex form layouts.

Planned improvements

We are currently developing a new version of Xavier, due for release in the next year, that will be designed AI-first. This version will:

  • Replace the majority of traditional front-end interactions with plain language prompts via ChatGPT

  • Allow both candidates and administrators to complete tasks through a conversational, accessible interface

  • Reduce the cognitive load and navigation complexity for all users, especially those with learning disabilities or limited digital literacy

Reporting problems

If you encounter any accessibility issues while using Xavier, or have suggestions for improvement, please contact our support team.

We aim to respond to all accessibility-related requests within 5 working days.

Non-accessible content

We are aware that the following elements may currently not meet full WCAG 2.1 AA compliance:

  • Some older user interface components may not have full ARIA labelling

  • Error messages and form field validation may not always be screen-reader friendly

These issues are being reviewed and corrected as part of our development roadmap.

What we're doing to improve accessibility

  • Accessibility testing is being included in our QA processes

  • Internal training is being rolled out for our developers and designers

  • A formal accessibility audit will be considered alongside the AI-first rebuild

Accreditations & Awards

We at Eurocom CI are proud to offer a high-quality, secure and consistent service to our clients at all times. We have 13 years of experience, and all staff are DBS-checked, fully-trained professionals. As a registered DBS umbrella body, we are authorised by the Home Office and Ministry of Justice to process online criminal checks. It also means we are audited by the DBS annually, so you can be sure our standards are top-quality. Our clients have been audited by the FCA after receiving our screening service, and received absolutely no criticism - this is the peace of mind we like to offer our clients.

Why us?

no-signup-costs

No sign-up fees or ongoing costs: You only pay for the checks you need

fast-turnaround-times

~48-hour turnaround: Minimising delays to your recruitment process

references-chased

References chased automatically and by real people: Our team follows up so you don't have to

easy-screening

Every screening reviewed by 3 separate team members: Reducing the risk of errors or missed flags

unique-software

Free software demonstrations: See exactly how the platform works before you commit

candidate-tracking-system

Xavier, our proprietary screening platform: A user-friendly system built specifically for employers, with real-time candidate tracking

 

customer-service

First-class customer service: a friendly, knowledgeable team available to answer your questions

screening-certificate

Screening certificate and report available to download when completed

Our Reviews

We want you to know that you can trust us: we are a member of NAPBS Europe, MSD UK and IASME, and have 100+ reviews on TRUSTist at 4.9 out of 5; each application you make is processed by three different members of staff and signed off by a real person, and we operate to all the recognised employee screening standards

"For a number of years, we, as a company have been using Eurocomci for our pre-employment screening needs and have always found them to be cooperative and helpful. Any queries or questions we have are answered without delay, in an understanding and approachable manner. I would not hesitate in recommending Eurocom CI"

Fiona Rapaciolo, Catalyst Capital

We use Eurocom for our DBS checks. The service is easy to use and is fast & efficient The team are fantastic & go the extra mile in meeting our needs. I would highly recommend

Natasha Byrne, Rosendale Primary School

"We process multiple DBS applications every month with Eurocom online and have found that any problems or queries that have arisen have always been dealt with promptly and efficiently"

Julian Nicholls, Spectrum

Get in touch

If you're responsible for recruitment or compliance and want to ensure your pre-employment screening meets the requirements, our team is ready to help.

We offer free demonstrations of our Xavier software so you can see the platform in action before you commit to anything.